Admission Process

Admissions Process

Admissions Process

Going abroad for treatment may seem stressful, but it doesn’t have to be. At The Cabin, you can rest assured that all aspects of your treatment – from initial assessment to aftercare – will be handled seamlessly.

Below is a step-by-step overview of our admissions process:
Step 1: Your Initial Phone Call or Email

Your journey with The Cabin starts when you contact us by phone or email to learn about our treatment programme and how it can help you. During your guidance call, we’ll ask you questions, walk you through our treatment options and give you all of the information you need.

This simple, confidential phone call will serve as a useful guide on what to do going forward.

Step 2: Your Phone Assessment

After your initial guidance call, you’ll receive a second call from one of our counsellors to help us understand your personal, medical and substance abuse history in more detail.

This call will help our counsellors begin to develop an appropriate treatment programme suited to your individual needs.

Step 3: Registration, Deposit & Travel Arrangements

You’ll receive a registration form and invoice from our admissions team. Once you make your deposit payment, we’ll work with you to arrange your flights and visa.

Step 4: Arrival in Thailand

Upon your arrival in Chiang Mai, you’ll be greeted at the airport by one of our support staff members. Once we’ve collected your baggage, you’ll be privately transported to our secluded rehab location, which is only 30 minutes from the airport.

Step 5: Arrival at The Cabin Chiang Mai

Before you start treatment at The Cabin, you’ll have a comprehensive medical and psychiatric evaluation at our hospital, allowing us to develop a treatment plan that takes into account your unique circumstances, needs and preferences.

Step 6: Treatment at The Cabin Chiang Mai

After your assessment, you’ll settle into a routine of one-on-one and group counselling, wellness therapies, physical exercise and excursions with your fellow clients.

Step 7: Aftercare in Your Home Country

Once you’ve completed treatment at The Cabin, we’ll provide you with a discharge summary and a list of aftercare options for when you return home. You’ll continue to receive guidance and support via follow-up treatment at one of our intensive outpatient programmes, online video aftercare, our alumni network and more.

Travelling to Thailand – We Can Help!

Feel free to let us know if you need any assistance in getting to Thailand. We can help you to arrange flights, travel insurance, visas and many other aspects of your trip. Here’s some basic information to help you make your initial plans:


Upon entry to Thailand, most nationalities are eligible to receive a 30-day visa exemption. Should you wish to attain a longer period of visa validity, we can either assist you in applying for a visa before leaving your home country, or help you to extend your visa from Chiang Mai.

If you need more information regarding visa applications, please feel free to contact us.

For most journeys, you’ll have to transfer in the capital city of Bangkok (although this is not always the case – direct flights to Chiang Mai are available from several cities including Singapore, Seoul and Kuala Lumpur).

Chiang Mai is a one-hour flight from Bangkok and there are frequent connections throughout the day, from early morning until late night. Your admissions officer will assist you with flight bookings.
Airport Transfers

Once you arrive at Chiang Mai airport, our staff will greet you and take you on a short 20-minute drive to our facilities by private transportation.

Arrival Times

Except under exceptional circumstances, we ask that clients arrive at The Cabin before 4pm, preferably Monday-Friday, to ensure a smooth admission.

Payment Procedure

Full payment is due on arrival at The Cabin Chiang Mai. Your admissions officer will help you arrange for payment by credit card or bank transfer before you arrive.

At the time of booking, we will also require a 20% deposit.


For detailed information about our payment process, please see below:



For detailed information about our insurance guidelines, please see below:


Medical Records and Health Check

If you have any medical conditions, we advise that you submit current medical reports in advance of your arrival for safety reasons. When you arrive at The Cabin, a comprehensive health check will be conducted at our hospital.

Admission Requirements

  • You should be physically and mentally fit to partake in our daily activities. If you have any concerns about your physical or psychological state, please inform a member of our clinical team.
  • You must comply with the terms and policies of our treatment programme.
  • You must adhere to the treatment programme developed by our clinical counsellors.

What Should You Pack?

There are certain items that you should make sure to bring with you to The Cabin, including:

  • All prescribed medications
  • Contact details of your physician and key individuals
  • Gym attire (5 sets)
  • Regular clothes (1 weeks’ worth)
  • Warm clothing, if arriving during the winter (2 sets)
  • Toiletries
  • Swimwear
  • Spending money – for purchasing souvenirs, cigarettes, snacks, additional toiletries, etc.
  • Walking shoes
  • Running shoes
  • Flip flops/ sandals
  • Sunglasses
  • Sun screen
  • Insect repellent
  • Hat
  • Small bag for day trips

Optional items include:

  • Cigarettes (we have designated smoking areas)
  • Books

Please note that our staff will go through all of your luggage at check-in in order to ensure that your treatment goes smoothly.

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